Frequently Asked Questions

Browse the full range of Frequently Asked Questions (FAQs) below.

Notice of Amendment to the Dell Business Credit Agreement: Questions and Answers

General Support
Find answers to questions about your profile and Web Self Service.
Using DFS WSS
Common Login Problems
Change Contact Information - Address/ Phone Number
How to View Account Balance

 

Home and Home Office
For customers with account numbers beginning with 68794501

Dell Preferred Account

DPA Terms and Conditions

Small Businesses
For customers with account numbers beginning with 001, 003, 500 and 68794502
Dell Business Credit: For account numbers beginning with 68794502 Lease: For account numbers beginning with 001. Signatureless Lease: For account numbers beginning with 003 Signatureless Loan: For account numbers beginning with 500

Early Termination
Purchase Option
Early Buyout
Lease Return
New Lease
DBC Terms and Conditions

Medium/Large Businesses
For customers with account numbers beginning with 001
Business Lease Early Termination
Business Lease Early Buyout
Business Lease Purchase Option
Business Lease Return
Business New Lease

Government/Education
For customers with account numbers beginning with 001, 008 or 009
Early Termination

Early Buyout
Purchase Option
Return
New Lease

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